Some sessions are just filled with incidents that require all volunteers to be vigilant, have lots of diplomacy, patience and prepared to use all the skills that we have to ensure everyone is safe and remain safe. This week definitely kept us on our toes.

A client came in this week, who we have seen transform from high level drug usage to being clean from drugs now for quite a few months. Taking drugs and being dependant on alcohol is usually used as a crutch to bury other issues that are deep-rooted and too painful to address.

A client collapsed with chest pains this evening, outside of the hall. He was in huge distress and he was struggling to cope with the pain he was in.