We build relationships over time with our clients; sometimes when they fall down and their drug use increases they are worried and upset that we will be disappointed or worried about them. This is an interesting concept; it does show that the realisation of their actions and drug usage affects others that they know.

Phil Tudor volunteers at Newbury Soup Kitchen as our graphic designer. He was one of our first clients in the Soup Kitchen when we opened our doors in January 2017. At the time he was homeless himself and living in a car park. He is now housed and building his life again. This is in his own words his story of his scrape with "Modern Day Slavery".

Many clients struggle working with Universal Credit. One client has been sanctioned for not contacting the relevant department when he went into prison. He did not know and none had told him he had to organise this.